Email & SMS Terms of Service
Effective Date: July 30, 2026
These Email & SMS Terms of Service (“Communication Terms”) explain how Go Mow and Snow communicates with customers by email and text message (SMS).
By providing your contact information or opting in to receive communications, you agree to these Communication Terms.
Consent to Receive Communications
By submitting your contact information through our website, online forms, scheduling system, customer portal, social media, or by providing it directly to Go Mow and Snow, you consent to receive communications related to your inquiry, account, appointments, products, or services.
Communications may be sent by:
Email
SMS (Text Message)
Telephone
Voicemail
Your consent is voluntary and may be withdrawn at any time.
Types of Messages
Depending on your relationship with Go Mow and Snow, you may receive communications including, but not limited to:
Service Messages
Appointment confirmations
Appointment reminders
Schedule changes
Account notifications
Customer support
Estimates and invoices
Order updates
Service updates
Payment reminders
Requested information
Marketing Messages (where consent has been provided)
Promotions
Special offers
Discounts
Events
Newsletters
New products or services
Educational content
Marketing communications are only sent to individuals who have provided the appropriate consent where required by law.
Message Frequency
Message frequency varies depending on your interaction with Go Mow and Snow.
Some customers may receive only occasional messages, while others actively using our services may receive more frequent communications.
Message & Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan.
Go Mow and Snow is not responsible for any charges imposed by your mobile carrier.
Opting Out of SMS Messages
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages except those required to process your opt-out request or where otherwise permitted by law.
Help
For assistance, reply:
HELP
or contact us using the information provided below.
Email Communications
You may unsubscribe from marketing emails at any time by:
Clicking the unsubscribe link included in the email, or
Contacting Go Mow and Snow directly.
Please note that you may continue to receive transactional or service-related emails necessary to provide products or services that you have requested.
Consent Records
Go Mow and Snow maintains records of communication consent where required by law.
These records may include:
Date and time of consent
Method of consent
Source of consent
Contact information provided
Third-Party Service Providers
To deliver communications, Go Mow and Snow may use trusted third-party providers, including Customer Relationship Management (CRM) software, email delivery services, and SMS delivery platforms.
These providers process your information solely for the purpose of delivering communications on our behalf.
No Guarantee of Delivery
Delivery of email and SMS messages depends on mobile carriers, internet providers, spam filtering, and other third-party systems.
Go Mow and Snow cannot guarantee that every message will be received or delivered without delay.
Changes to These Communication Terms
We may update these Communication Terms from time to time.
Any changes will become effective when posted on our website and will include an updated Effective Date.
Contact Us
If you have questions regarding these Communication Terms, please contact:
Go Mow and Snow
Address: 8026 Edgar Industrial Crescent Unit 203, Red Deer, AB T4P 3R3
Phone: [Business Phone]
Email: info@gomowandsnow.com
Website: gomowandsnow.com